Frequent questions

What conservation do the products have?

No product contains preservatives added during product processing.

In any case, you will find the storage time in the "Storage" tab on the product page.

How long are the delivery times?

Delivery times vary from 24 to 72 hours depending on the availability of the product and the place of delivery of the product.

Where can i find my tracking number?

The tracking number of your order should have arrived in your inbox as soon as it has been generated by my trusted courier.

Is shipping free?

Yes, but only upon reaching a purchase threshold in Italy.

Is it possible to return the purchased products?

No, the return is not available.

In any case, if you have had a problem with one of my products, write me and see if I can help you!

Is it possible to have an invoice?

You can enter the data during checkout and we will issue it in the following days.

If you were unable to enter the data, contact me in chat or by email at

Do you need information that is not present in these frequently asked questions?

Write to us on the appropriate page by filling out the form.